privacy policy
Sliqua Enterprise Hosting, Inc. ("Sliqua") and each of its partner sites through which Sliqua provides its services ("Partner(s)") agree individually to abide by this Privacy Policy with respect to all Host Department hosted services and Web pages. The terms "we" and "us" refer to each of Sliqua and our Partners; provided, in no event shall either of Sliqua or our Partners be liable for the other's breach of this Privacy Policy. Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available via a link at every point where personally identifiable information may be requested by Sliqua and our Partners.
We use the information you provide about yourself or others to complete the transaction for which it is intended and for further investigations into the subject matter. This may include administering a service such as email, chat, etc., completing an order, shipping a product, or contacting you if you have indicated your permission to do so. We do not share this information with outside parties without your permission except to the extent necessary to administer the services we offer. In addition, we reserve the right to invoke changes to transcripts in order to make such documents not personally identifiable in order to share information with other sources. This allows us to conduct operations to solve issues requiring communication between IT Professionals and Industry Experts, as well as Legal Inquiries.
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to Sliqua Enterprise Hosting, Inc. you can indicate your preference if you would like to be contacted to receive information and updates about our services or other information pertaining to Sliqua. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to Sliqua you can indicate your preference to participate in the Sliqua program if you would like to receive special offers from other companies that we think may be of interest to you. Information you submit to us will not be used for this purpose unless you elect to participate in the Sliqua program or otherwise consent. We use non-identifying and aggregate information to better design our Web site and services, and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women use a certain service, but we would not disclose anything that could be used to identify those individuals unless they indicated this as their preference by participating in the Sliqua program. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Sliqua Enterprise Hosting considers email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user's private communications, except as required by law, to comply with legal process, if necessary to enforce the Service Agreement, to respond to claims that such contents violate the rights of third-parties, or to protect the rights or property of Sliqua, our Partners, their third party service providers or others. By using the service you agree that technical processing of email communications is and may be required to send and receive messages, to conform to the technical requirements of connecting networks, to conform to the limitations of the Service, or to conform to other, similar technical requirements. By using the service you acknowledge and agree that Sliqua, our Partners and their third party service providers do not endorse the content of any user communications and are not responsible or liable for any unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other rights of another.
Commitment to Safety of our Clients
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online. As with all Internet Service Providers, it is impossible to guarantee the safety of data hosted in a traditional web hosting environment, if your business requires privacy from the public internet and is hosted on private systems within our network, you can request this. The above statement in regards to data privacy is not a contract, but rather a commitment to serve you to the best of our ability.
How you can access and correct your personally identifiable information
You can access all your personally identifiable information that we collect online and maintain by logging into your password-protected account and selecting to update your "Profile" or "Personal Info." We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Reseller Accounts hosted on the Sliqua Network
We do our best to ensure the privacy of clients finding out who is hosting their websites, which in most cases includes spoofing IP range whois records to show that of our uplink providers at each datacenter. However, some of our uplink providers require that our information is displayed in IP whois and PTR (Reverse DNS) records in order to handle abuse for those addresses. This is the only way that we can ensure that abuse requests from ISPs get handled on-time and outgoing mail to them is not denied for “spamming”. If a customer of a reseller manages to find out that Sliqua Enterprise Hosting, Inc. is selling services to a reseller, we treat these customers just like any other potential customer as we cannot tell the difference. We will not reveal any information about you, your business, what price you are receiving for our products/services, etc. Nor will we directly contact a client unless prior communication is made through the Reseller which requires direct communication in order to receive technical support services, and other services through Sliqua Enterprise Hosting, Inc.
